Returns & Exchanges
At Sun Home Saunas, we want you to be completely satisfied with your premium apparel and lifestyle gear. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship the Package
Drop off your package at any authorized carrier location; ensure the barcode is clearly visible for a seamless tracking experience.
Receive Your Refund
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing