Frequently Asked Questions
Everything you need to know about your Sun Home experience.
What is the standard shipping time for my order?
We offer premium expedited shipping. Most orders are processed within 1-2 business days and arrive at your doorstep within 5-7 business days depending on your location.
Can I return my items if they don't fit perfectly?
Yes, we offer a 30-day hassle-free return policy. Items must be in their original condition with all tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my delivery?
Once your order has shipped, you will receive an email with a unique tracking number and a link to our logistics portal to monitor your package in real-time.
Are your materials sustainably sourced?
Quality and ethics are our priority. We use high-grade, sustainable materials and partner with certified manufacturers to ensure every piece meets our premium standards.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics network to serve more international destinations soon.